About Us
Our Claims Department is a unique group of professionals with decades of combined experience in the fields of medicine, law and insurance.
We understand that the unique characteristics of a professional liability claim: higher exposures, more complex facts, more complex laws, and more complex insurance coverage issues, require a more experienced, more knowledgeable, and more capable claims examiner.
When to Contact the Claims Department
They are the people you never hope to never need, but if you do, the Claims Department at TNP is the group of proven professionals you want on your side. Call your claims examiner when:
- You have been sued;
- You have been served with a subpoena;
- You have been contacted by your state board of medicine
- You have been notified of an adverse outcome about a patient
- You have been contacted by an attorney requesting medical records
Contact Information
Claims History Requests
Learn how to submit a Claims History Request below.
Contact Your Claims Examiner
Find your claims examiner in the list below to the right. If you are unsure whether you need to call Claims, please call 800-245-3333 and press 0. We will route your call to the correct customer service representative.
Claims History Requests
Requests From Insureds:
No Charge
Please send a written request signed by the insured and includes the insured's full name, address, and phone number. Provide Policy Number if available. Send request to appropriate party.
Requests From Third Parties:
$20.00 Mailed, or $30.00 Faxed
Please submit a written request with written authorization from the insured to release information. Include a check to PRMS, Inc., or credit card number with an expiration date and the charge. Send request to appropriate party.
CHR Addresses
Please submit Claims History Requests to the proper representative below:
Individual Accounts
Vanessa Mejia
Fax: 703-276-9419
E-mail: Mejia@prms.com
OR send to the address below, with attention to Vanessa Mejia .
Group Accounts
Cynthia Williams
Fax: 703-276-9419
E-mail: williams@prms.com
OR send to the address below, with attention to Cynthia Williams.
Mailing Address
PRMS, Inc. - CHR Request
1515 Wilson Boulevard, Suite 800
Arlington , VA 22209
Contacts by State
If you need to contact your claims examiner, select your state of practice for contact information: